Privacy Policy

Privacy Policy | UK Food Store – British Groceries in the Philippines
UK Food Store • Privacy

Privacy Policy

Your personal data is safe with us.

What information we collect

When you place an order, create an account, or contact us, we collect:

  • Your name, delivery address, and contact details
  • Order history and chosen payment method
  • Optional preferences such as product requests or saved delivery details
  • Website usage information through cookies or analytics tools

How we use your data

  • To process, prepare, and deliver your orders from our facility in Tukuran, Zamboanga Del Sur
  • To provide customer support and answer your questions
  • To improve our website, products, and customer experience
  • To comply with applicable regulations and legal requirements
  • With your consent, to send occasional updates or promotions (you may opt out anytime)

How we protect your data

Your information is stored securely and is never sold or shared for marketing purposes. We only share essential data with trusted partners when required to complete your order:

  • Courier partners for nationwide delivery and tracking
  • Payment processors for secure checkout (we never store card details)

Payments

We do not store any sensitive payment information. Online payments are handled by secure third-party providers, or you may choose Cash on Delivery at your doorstep.

Cookies & analytics

We may use cookies to improve website performance, remember your preferences, and understand customer behaviour. You can adjust your cookie settings in your browser at any time.

Your rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Update or correct your information
  • Request deletion of your data (subject to legal or order-history requirements)
  • Opt out of marketing messages at any time

How to contact us

If you have questions or requests regarding your personal data, please contact us:

Updates to this policy

This policy may be updated periodically to reflect legal requirements, improvements to our services, or operational changes. Any updates will be posted on this page.

Last updated: 28 Nov 2025